Refund policy
RETURN AND REFUND POLICY
Return Period
Customers can request returns within:
30 days of receiving their order
Return Conditions
Products must be:
- Unused.
- In original condition.
- In original packaging.
- Accompanied by proof of purchase.
Non-Returnable Items
Returns may not be accepted for:
- Personalized products.
- Gift cards.
- Clearance items.
- Used hygiene products.
- Products damaged by misuse.
Damaged or Wrong Items
If you receive a damaged, defective, or incorrect product, contact us within 48 hours with photos and order details.
Refunds
Approved refunds are processed within:
5–10 Business Days
Refunds are issued through the original payment method.
Return Shipping
Customers may be responsible for return shipping costs unless the issue was caused by our mistake.